Terms and Conditions

Please read these terms and conditions (“terms”, “terms and conditions”) carefully before using https://heatherwickman.com/ and related links (the “Service”) operated by Heather Wickman. [email protected]

Conditions of Use

We will provide the services to you, which are subject to the conditions stated below in this document. Every time you visit this website, use its services, or make a purchase, you accept the following conditions. This is why we urge you to read them carefully.

Privacy Policy

Before you continue using our website, we advise you to read our privacy policy regarding our user data collection. It will help you better understand our practices.

Copyright

Content published on this website (digital downloads, images, texts, graphics, logos) are the property of our company and/or its content creators and is protected by international copyright laws. The entire compilation of the content found on this website is exclusively our property, with copyright authorship for this compilation by ©Untethered, LLC 2024. All rights reserved.

Communications

All communication with us is electronic. Every time you send us an email or visit our website, you are going to be communicating with us. You hereby consent to receive communications from us. If you subscribe to the newsletter or blog on our website, you are going to receive regular emails from us. We will continue to communicate with you by posting news and notices on our website and by sending you emails. You also agree that all notices, disclosures, agreements, and other communications we provide to you electronically meet the legal requirements that such communications be in writing.

Applicable Law

By visiting this website, you agree that the laws of The United States of America without regard to principles of conflict laws, will govern these terms and conditions, or any dispute of any sort that might come between us and you, or its business partners and associates.

Disputes

Any dispute relating in any way to your visit to this website or to services you purchase from us shall be arbitrated by state, or federal court and you consent to exclusive jurisdiction and venue of such courts. 

Comments, Reviews, and Emails 

Visitors may post content it is not obscene, illegal, defamatory, threatening, infringing of intellectual property rights, invasive of privacy or injurious in any other way to third parties. Content be free of software viruses, political campaigns, and commercial solicitation.

We reserve all rights (but not the obligation) to remove and/or edit such content. When you post your content, you grant us non-exclusive, royalty free, and irrevocable right to use, reproduce, publish, modify such content throughout the world in any media. 

License and Site Access

We grant you a limited license to access and make personal use of this website. You are not allowed to download or modify it. This may be done only with written consent from us.

User Account 

If you are an owner of an account on this website, you are solely responsible for maintaining the confidentiality of your private user details (username and password). You are responsible for all activities that occur under your account or password. We reserve all rights to terminate accounts, edit or remove content and cancel orders in our sole discretion. Please read these terms and conditions (“terms”, “terms and conditions”) carefully before using https://heatherwickman.com/ and related links (the “Service”) operated heatherwickman.com

Cancellation Policy

  1. Cancellation Deadline:
    Participants must notify us of their intention to cancel their reservation at least 45 days prior to the retreat start date to be eligible for a refund.
  2. Refund Policy:
    • Full refund: Cancellations made 45 days or more before the retreat start date.
    • 50% refund: Cancellations made 30-44 days before the retreat start date.
    • No refund: Cancellations made less than 30 days before the retreat start date or for no-shows.
  3. Non-Refundable Deposit:
    A non-refundable deposit of 25% of the total retreat cost is required upon booking to secure your reservation. This deposit covers upfront costs associated with retreat and serves as a commitment from the participant to attend the retreat.
  4. Cancellation Fee:
    In addition to the non-refundable deposit, a cancellation fee of $200 will be charged for cancellations made after the cancellation deadline.
  5. Transfer or Rescheduling Option:
  6. Participants may transfer their reservation to another individual or to a future retreat date for a fee of $200, subject to availability. Transfer requests must be submitted at least 30 days before the retreat start date.
  7. Exceptions for Extenuating Circumstances:
    Exceptions to the cancellation policy may be granted in cases of documented medical emergencies, natural disasters, or travel restrictions related to COVID-19. Participants must provide supporting documentation to be considered for a refund or transfer.
  8. Important Notes:
    • All cancellation requests must be submitted in writing via email to [email protected]
    • Refunds will be processed within 30 days of receiving the cancellation request.
    • Any fees incurred by the participant for payment processing or currency conversion are non-refundable.
    • Failure to attend the retreat without prior notification will result in forfeiture of all payments made.

By implementing this cancellation policy, we aim to maintain transparency and fairness while managing the financial and logistical challenges associated with organizing retreats. We appreciate your understanding and cooperation in adhering to these terms and conditions. If you have any questions or concerns, please don’t hesitate to contact us for assistance.